Privacy Policy

Effective August 12, 2026

This Privacy Policy defines the procedure for processing and protecting personal data of users of the digital goods online store https://realityscan.ru (the "Website").

The personal data operator is RealityScan LLC (ООО «РЕАЛИТИСКАН», TIN 3906394695, PSRN 1203900011677, registered address: 2 Ozernaya St., apt. 74, Kaliningrad, Kaliningrad Region, 236029, Russia; the "Operator"). Personal data is processed in accordance with Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006.

By using the Website, you agree to the terms of this Policy.

1. What Data We Process

  • name (nickname), email address, phone number — upon registration and when placing orders;
  • details of a legal entity or sole proprietor (name, TIN, KPP, PSRN, registered address) — if the purchase is made on behalf of an organization;
  • information about orders, payments, and downloads of digital goods;
  • messages sent through feedback forms and the support service;
  • technical data: IP address, browser and device type, cookies, information about visited pages.

The Operator does not collect or store full bank card details: payments are processed by payment infrastructure operators on their secure pages.

2. Processing Purposes

  • registration and maintenance of the user account;
  • placing, paying for, and fulfilling orders, providing access to download digital goods;
  • sending fiscal receipts and order-related notifications;
  • responding to inquiries and providing technical support;
  • compliance with legal requirements (accounting and tax records);
  • improving the Website and analyzing its traffic;
  • sending informational and promotional messages — only with separate consent; you can unsubscribe at any time.

3. Cookies

The Website uses cookies for authentication, saving preferences (language, currency, cart), and traffic analysis. You can restrict or block cookies in your browser settings; however, some Website features (such as the cart and the account) may become unavailable.

4. Data Sharing

The Operator does not sell or transfer personal data to third parties, except where necessary to perform the contract or where required by law:

  • payment infrastructure operators — to accept payments and process refunds;
  • the fiscal data operator — to send fiscal receipts (Federal Law No. 54-FZ);
  • hosting and email service providers — to the extent necessary for the Website to operate;
  • state authorities — upon a lawful and reasoned request.

Personal data of citizens of the Russian Federation is stored within the territory of the Russian Federation.

5. Retention Periods

Personal data is processed until the processing purposes are achieved or consent is withdrawn, unless a longer retention period is required by law (for example, for accounting documents). After that, the data is deleted or anonymized.

6. Your Rights

You have the right to:

  • receive information about the processing of your personal data;
  • request correction, blocking, or deletion of your data;
  • withdraw your consent to processing;
  • opt out of receiving newsletters;
  • appeal the Operator's actions to Roskomnadzor or in court.

To exercise your rights, send a request to info@realityscan.ru. A response is provided within the period established by Law No. 152-FZ.

7. Data Security

The Operator takes the necessary legal, organizational, and technical measures to protect personal data from unauthorized access, alteration, disclosure, and destruction: the connection to the Website is secured with HTTPS, access to data is restricted, and passwords are stored in hashed form.

8. Minors

The Website is not intended for persons under 18 years of age. The Operator does not knowingly collect personal data of minors.

9. Changes to This Policy

The Operator may update this Policy. The new version takes effect upon publication on the Website. We recommend checking this page periodically for the current version.

10. Contacts

RealityScan LLC (ООО «РЕАЛИТИСКАН»)
2 Ozernaya St., apt. 74, Kaliningrad, Kaliningrad Region, 236029, Russia
Email: info@realityscan.ru
Support: support@realityscan.ru
Phone: +7 921 007-21-21